Refund and Returns Policy
Except of Rajkot City, Currently, we accept all valid debit cards, credit cards, wallet, UPI and Net banking.
Shipping & Returns
Uttam Toys ships within India only and uses reputable courier companies.
You can reach us at email@example.com or +91 9601919109 between Monday-Saturday, 11am-7pm incase of any queries.
You will receive an email and/or text message with tracking details once your order has been dispatched.
We deliver to most part of India within 3-7 days. While we use reputable couriers and work around the clock to ensure your order reaches in time, Uttam Toys cannot be held responsible for shipping delays due natural disasters, strikes, bank holidays or situations beyond our control.
All shipping is free. Express delivery charges if applicable will be as per actuals.
Orders once placed cannot be cancelled or changed once it has been dispatched. Please call on +91 9601919109 to cancel the order before dispatch.
Returns & Exchange :
Due to hygiene & safety concerns with regards to baby/kids products, Uttam Toys has a strict no exchanges or refunds policy across the website.
This also means that all the products you receive are –
- Unopened and of
- High quality.
This is an unparalleled commitment in an eCommerce driven by returns and exchanges.
If there is any genuine case for exchanges of a product, please contact us on firstname.lastname@example.org within 3 days of receiving your order & we will handle these exchanges on a case-by-case basis.
In the event that a product reaches damaged, please email us on email@example.com within 3 working days along with images of the damaged product and we will help you out.